Hello
Your tracking number has been changed to the following number below, so please check on UPS website.
$57.84 is EMS fee, not EMS premium fee on your order sheet.
It is the shipping fee which was added $55 that you sent on that price.
Keep in mind that all customers who are not possible to use EMS pay the same additional price.
I hope that you could receive the doll well.
Thank you~
1Z65533F0459969694
[ Original Message ]
Hello, my doll was shipped yesterday, but the tracking number is invalid - when I try to use it I get a pop up saying "The shipping carrier does not offer tracking, or the order/shipping information provided is incorrect."
The shipping notice you send me althou lists the shipping cost at $57.84, and I had to upgrade the shipping to premium (UPS), which I assume is more expensive? It is possible that you send me a wrong shipping document?
My order number is20200901-0000019
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